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Rajendra GC Avatar
Rajendra G.

2/03/2024

Store’s name: Sisters Mart LLC We have been utilizing this merchant service in our two stores for some time. Unfortunately, we have experienced several issues that have negatively impacted our business. It took them nearly two months to diagnose and resolve the EBT processing problem. Despite USDA approving our stores, we were unable to process EBT payments for two months due to their delayed troubleshooting. This resulted in great inconvenience for our customers and substantial lost revenue for our business. Currently, we have another ongoing EBT issue that they have been aware of for a week without resolution. We generally process about $600 in daily EBT transactions, so a week of outage has cost us over $4,200 in lost sales thus far. Many customers are now taking their business elsewhere given the EBT functionality does not work at our stores. While Rami has been responsive, the lack of timely resolutions for critical issues like EBT processing has been highly problematic. I would rate just 1 star if not for Rami’s efforts. I really wish this Merchant Service would take the gravity of this issue seriously!!

RMM Kitchen & Bath Remodeling Avatar
RMM K.

12/22/2023

Amazing service and quality machine. Easy to work with them.

אליאור ששתיאל Avatar
אליאור ש.

12/20/2022

Rami provided me very good service, highly recommend!

Maor Levi Avatar
Maor L.

Boca Raton, FL
12/13/2022

Great customer service. They are always helpful and get the job done.

Meir Cohen Avatar
Meir C.

Miami, FL
12/13/2022

Amazing service highly recommend

Noa Hen Avatar
Noa H.

Plantation, FL
12/13/2022

Quality and professional service Amazing team

Miki Israeli Avatar
Miki I.

Hollywood, FL
12/13/2022

A truly pleasant experience!

Norma Avatar
Norma

St Croix, VI
6/03/2022

Thank you MagicPay! Setup was fast and easy from start to finish. You gave us hope in credit card processing here in the US Virgin Islands when we thought we would have to resort to big banks and high processing fees. Rami explained everything and walked me through the entire process. Thank you!

Michael Battista Avatar
Michael B.

Pompano Beach, FL
6/03/2022

I worked with Rami at MagicPay. I highly recommend them he made it a super easy process to get everything set up. 5 star service.