Privacy Policy
Effective Date May 14th, 2020. Date Modified: May 14th, 2020.
This Privacy Policy describes how MagicPay Merchant Services, LLC. collects and processes your personal information when you access our website or register to use our products and services (“Services”)., i.e., our application(s): Tax Rates Breakdown
MagicPay Merchant Services, LLC. is a corporation established in the United States and/or Canada and is currently offering its Services in United States of America, Canada, US Virgin Islands and Puerto Rico.
Please read this Privacy Policy carefully before using our Services to know what personal information we collect, how we use and share that personal information, and what your choices and rights are relating to your personal information. By accessing or using any of our Services, you acknowledge your consent to the practices described in this Privacy Policy. If you do not agree with the policies and practices contained in this Privacy Policy, your choice is not to use this Site or our Services offered in connection with this Site. If you do not agree to be bound by the terms of this Privacy Policy, simply exit this page and/or the application without registering for, accessing, or using any of our services. Your consent may be withdrawn at any time and we will no longer provide the Services for which you have registered.
Personal Information Processed
Through your use of our website/applications, we may collect personal information, including:
Purposes of the Processing
Your personal information may be processed for the following purposes:
Protection of Personal Information
Your personal information will be processed in accordance with the principles of correctness, lawfulness, and transparency.
We maintain appropriate security, technical, and organizational measures that ensure a level of security appropriate to the risk of unauthorized access to, and accidental or unlawful destruction, loss, alteration, and unauthorized disclosure of, personal information transmitted, stored, or otherwise processed. We ensure that our third-party service providers who access or handle personal information on our behalf maintain the same level of safeguards.
Your personal information will be processed manually or electronically using automated tools that ensure the security and confidentiality of your personal information.
We will process only personal information necessary for the purposes described above. People authorized to process personal information will immediately delete or make anonymous personal information unnecessary for the above purposes.
If we have given you, or you have chosen, a password to access certain areas of our services, you are responsible for keeping the password confidential: you should not share your password with anyone and are responsible for any consequential damages arising from the sharing of that password.
Data Retention Period
Your personal information will be retained:
The information will be deleted or rendered anonymous at the end of the periods identified above
Disclosure and Sale of Personal Information
Personal information may be processed by our employees authorized to process personal information for the purposes described above. Third parties may process your personal information to perform other business purposes necessary to provide services to you, including:
Transfer of Personal Data
If Personal information is transferred outside of the United States of America MagicPay Merchant Services, LLC. will take appropriate measures to ensure appropriate safeguards are in place to protect your personal information.
Minors
Children are not eligible to use our Services and we ask that minors (under the age of 16) do not submit any personal information to us or use the Services. MagicPay Merchant Services, LLC. does not collect or maintain information from those known to be under the age of 16, and no part of our website or Services is structured to attract anyone under the age of 16. Other age restrictions may be set forth in our Terms of Use from time to time.
Business Transfers
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Aggregated Personal Information
MagicPay Merchant Services, LLC. may conduct research on its customer demographics, interests and behaviors based on information supplied to us to be analyzed on an aggregate basis and will not identify you personally. The research complied may be shared with affiliates and/or business partners. Aggregated user statistics might also be shared with current and/or prospective business partners as well as with other third parties to describe our services and for other lawful purposes.
Managing the Processing of Your Personal Information
Residents of California have the following rights under the California Consumer Privacy Act (CCPA):
Deletion Requests
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request.
To exercise your rights or to obtain more information, you may contact us:
This Privacy Policy may be updated from time to time. You should check back periodically to be advised on any changes.
If you have difficulty accessing any material provided through this Privacy Policy because of a disability, please contact us in writing or by telephone and we will work with you to make the information available.
MagicPay Merchant Services, LLC. ® 2026
Let's talk
Hours of Operation: 24/7 Customer Service Sales: Sunday – Thursday: 24 Hrs Friday: Closing at 4:00 PM EST Saturday: Closed
Using the short questionnaire below, you will find the correct phone number to call for assistance.
For sales, upgrades or additional services please call 855-891-2600 ext 1.
Or email us at info@MagicPay.net
Or, click here to fill out our contact form and one of our representatives will contact you within 24 hours.
BankCard USA Customer Service / Technical Support
During regular business hours (M-F 10:00AM-8:00PM EST) - 800-589-8200
After hours:
First Data (MID starts with 4195) please call 888-339-0674.
FDR (MID starts with 5349) please call 866-597-5721.
TSYS (MID starts with 8867) please call 800-552-8227.
Blackstone
Customer Service / Technical Support: 305-718-6520 or 305-639-9590
Clover Support (VI & PR): 844-864-5449
Clover Support (US): 855-853-8340
First Data Support: 800-858-1166
Choice Merchant Solutions
Customer Service / Technical Support: 800-539-9116
Elavon
Customer Service / Technical Support: 800-819-6019 x1
Elavon - Activation: 866-451-4007 x4
Electronic Merchant Systems
Client Services: 800-615-1330
Group ISO
During regular business hours (M-F 10:00am - 9:00pm) - 800-410-4476
After hours: 800-228-0210
Maverick BankCard
Customer Service / Technical Support: 800-464-9777
NetPay BankCard
Customer Service / Technical Support: 800-366-1841
Signature Card Services
Regular Business Hours (M-F 10:30AM - 9:00PM EST): 800-631-3072
After Hours:
If your MID starts with "4":
Customer Service / Technical Support: 800-228-0210
Voice Authorization: 800-228-1122
If your MID starts with "8":
Customer Service / Technical Support 800-622-2315
Voice Authorization: 800-944-1111
Switch Commerce / Sage
877-550-1310
Total Merchant Services (USA)
888-848-6825
Total Merchant Services (CA)
855-839-7280
Volt Merchant Solutions
Customer Service / Technical Support: 877-232-8503
Operator
If you do not know who is your merchant account provider please call our operator or email our support team to locate your account and direct you to the right phone number to call.
Diall 855-891-2600, EXT 0.
Email: info@MagicPay.net - make sure your business name is in the subject line.
MagicPay Payment Gateway
For training, billing and basic gateway questions: 855-891-2600 EXT 3.
For integration and higher level technical support: 800-617-4850.
Forgot Your Password?
Call either number above, or, for after hours, please send an email to info@MagicPay.net and one of our representatives will reset your password and send you a new password creation link.
In your email please include your name, business name, username for gateway and phone number.
Authorize.Net
866-682-4131
eProcessing Network
800-971-0997
USAePay
866-872-3729
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