Operating a cruise line is one of the most complex businesses in the world. With different tax rules, safety rules, weather conditions, timing, serving thousands of passengers at a time, and managing logistics for over thousands of employees at a time.
MagicPay takes all of that in consideration when providing merchant services to the cruise line industry. We understand the complexity of the industry and the necessity to provide reliable and affordable credit card processing services for your cruise line business. Providing the right technology and working with the right banks is the key to make a cruise line merchant account a great success. With the MagicPay experience, this should be a relatively easy and quick process.
One of the challenges cruise lines are facing is the ability to accept credit cards, as many merchant providers are reluctant to approve accounts that book or take deposits months in advance, MagicPay is providing such services, allowing smooth transaction processing for your online or phone reservations.
We provide credit card processing and ACH processing for cruise lines. Integrate our payment gateway to your online shopping cart to allow your customers to pay online, or alternatively, setup your employees to use our online Virtual Terminal.
High Volume Merchant Accounts
Virtual Terminal Processing
ACH & eChecks Processing
EMV Credit Card Terminals
PCI Compliance
Online Invoices
High Tickets Allowed
Custom Integration API & Mobile SDK
E-Commerce Solutions
Processing credit cards while sailing is just as important as allowing your customers to pay for their reservations. Credit card tips, bar tabs, restaurants on-board, spa and stores on your ship are just some of the items your passengers would love to spend money on. With MagicPay you can feel at ease, knowing we got you covered every step of the way.
From the moment your passengers are on-board you would be able to either open a tab and pre-authorize a specific amount, or rather if you provide access to satellite internet, our machines can easily work with your satellite internet network at sea.
Pre-Authorize a Debit or Credit Card
Capture an Amount Higher than Authorized (if needed)
EMV Terminals & PIN Pads
Option to Connect to Satellite Internet
Level 3 Processing allows cruise lines and other merchant types to save processing rates and fees by sharing transaction data with the credit card networks. Such data may include details not otherwise required to authorize a credit card, such as tax amount, order number, invoice number, order description and other fields that are accepted by the credit card networks.
By providing such unique data to the acquirers, your customers benefit optimized reporting on their credit card statement, and you enjoy reduced interchange rates given by the credit card networks. Using Level 3 also indirectly allows to reduce chargebacks, as relevant transaction data is shared with the card issuing banks, which may in return may use this data to validate a transaction in a case of dispute.
Reduced interchange rates & fees
Attract large corporations and governmental organizations to your brand
Optimized reporting for business card holders
MagicPay Merchant Services is proud to service the cruise line industry. With our large network of sponsoring banks and US based acquiring solutions, you can count on reliable, affordable and secure credit card processing technology. We have built customized solutions and provide overall support to our customers. Our team consists of expert customer service representatives, experienced and trained technical support representatives, in-house programmers, cloud-based processing solution and credit card transaction funding from the most stable sponsoring acquiring banks in the US.
Some of our benefits include, but not limited to:
24/7 In-House US Live Support
Next-Day Funding
Customized Processing Solutions
Fraud & Chargeback Prevention and Manegement
ID Verification Technology
3D Secure Payments
Level 3 Processing
EMV & PIN Debit and Credit Card Payments
Feel at ease knowing that your payment data is secured with the most advanced PCI Compliant cyber-security technology.
Chargeback and fraud prevention and management tools to help you reduce your cruise line merchant processing risk.
Customer identity verification technology to help you quickly confirm passenger identity and streamline your booking process.
MagicPay Merchant Services, LLC. ® 2026
Let's talk
Hours of Operation: 24/7 Customer Service Sales: Sunday – Thursday: 24 Hrs Friday: Closing at 4:00 PM EST Saturday: Closed
Using the short questionnaire below, you will find the correct phone number to call for assistance.
For sales, upgrades or additional services please call 855-891-2600 ext 1.
Or email us at info@MagicPay.net
Or, click here to fill out our contact form and one of our representatives will contact you within 24 hours.
BankCard USA Customer Service / Technical Support
During regular business hours (M-F 10:00AM-8:00PM EST) - 800-589-8200
After hours:
First Data (MID starts with 4195) please call 888-339-0674.
FDR (MID starts with 5349) please call 866-597-5721.
TSYS (MID starts with 8867) please call 800-552-8227.
Blackstone
Customer Service / Technical Support: 305-718-6520 or 305-639-9590
Clover Support (VI & PR): 844-864-5449
Clover Support (US): 855-853-8340
First Data Support: 800-858-1166
Choice Merchant Solutions
Customer Service / Technical Support: 800-539-9116
Elavon
Customer Service / Technical Support: 800-819-6019 x1
Elavon - Activation: 866-451-4007 x4
Electronic Merchant Systems
Client Services: 800-615-1330
Group ISO
During regular business hours (M-F 10:00am - 9:00pm) - 800-410-4476
After hours: 800-228-0210
Maverick BankCard
Customer Service / Technical Support: 800-464-9777
NetPay BankCard
Customer Service / Technical Support: 800-366-1841
Signature Card Services
Regular Business Hours (M-F 10:30AM - 9:00PM EST): 800-631-3072
After Hours:
If your MID starts with "4":
Customer Service / Technical Support: 800-228-0210
Voice Authorization: 800-228-1122
If your MID starts with "8":
Customer Service / Technical Support 800-622-2315
Voice Authorization: 800-944-1111
Switch Commerce / Sage
877-550-1310
Total Merchant Services (USA)
888-848-6825
Total Merchant Services (CA)
855-839-7280
Volt Merchant Solutions
Customer Service / Technical Support: 877-232-8503
Operator
If you do not know who is your merchant account provider please call our operator or email our support team to locate your account and direct you to the right phone number to call.
Diall 855-891-2600, EXT 0.
Email: info@MagicPay.net - make sure your business name is in the subject line.
MagicPay Payment Gateway
For training, billing and basic gateway questions: 855-891-2600 EXT 3.
For integration and higher level technical support: 800-617-4850.
Forgot Your Password?
Call either number above, or, for after hours, please send an email to info@MagicPay.net and one of our representatives will reset your password and send you a new password creation link.
In your email please include your name, business name, username for gateway and phone number.
Authorize.Net
866-682-4131
eProcessing Network
800-971-0997
USAePay
866-872-3729
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