In the last few years mobile payment processing companies became very popular among traveling merchants. It gives them the ability and convenience to accept credit cards on the spot using their iPhone, iPad, iPod Touch or Android operated device, wherever they go, without the need to write down any confidential numbers. One of the first companies on the market was Square, charging a very high discount rate of 2.75% per transaction, slowly but surely small companies broke their way into that market, one of them called MagicPay. There are a few differentiations between the two wireless payment processors, varying between swiped rates to monthly fees and customer service techniques. To the right is a chart comparing the two.
MagicPay offers a better swiped card rate (which you save 1.05% per transaction with them, which is 38% savings in fees!) with a low monthly cost of approximately $12.95.
Both of them offer a free card reader to their merchants, and no annual fee.
MagicPay offers a Bluetooth operated card reader, that is very comfortable and easy to operate (if you choose to go with the MagicPay Pro plan).
Customer service and support techniques have a major difference – Square does not have any customer service neither a support line for its customers, and if a customer has a technical or account issue they would have to contact them via email, which typically takes 24 hours for response. On the other hand, MagicPay offers a customer service and support phone line that would offer immediate assistance as well as email and online help.
On Square accounts there is a deposit limit on manually keyed-in cards, which means that if you keyed in payments of over $2,002 per seven day period, the money will be on hold for the next week, as in MagicPay there is no such a limit.
Now let’s talk numbers, take Company A that has approximately $10,000 worth of credit card transactions every month, using Square as their mobile payment solution they would be charged $275 worth of fees. Take the same company and register it to MagicPay as their mobile credit card processor, Company A would only be assessed a total amount of $182.95 (1.70% + $12.95/month). What a difference! A short calculation will show you that by transferring to MagicPay Company A would save 33.5% in fees!
Features
MagicPay Merchant Services, LLC. ® 2026
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Hours of Operation: 24/7 Customer Service Sales: Sunday – Thursday: 24 Hrs Friday: Closing at 4:00 PM EST Saturday: Closed
Using the short questionnaire below, you will find the correct phone number to call for assistance.
For sales, upgrades or additional services please call 855-891-2600 ext 1.
Or email us at info@MagicPay.net
Or, click here to fill out our contact form and one of our representatives will contact you within 24 hours.
BankCard USA Customer Service / Technical Support
During regular business hours (M-F 10:00AM-8:00PM EST) - 800-589-8200
After hours:
First Data (MID starts with 4195) please call 888-339-0674.
FDR (MID starts with 5349) please call 866-597-5721.
TSYS (MID starts with 8867) please call 800-552-8227.
Blackstone
Customer Service / Technical Support: 305-718-6520 or 305-639-9590
Clover Support (VI & PR): 844-864-5449
Clover Support (US): 855-853-8340
First Data Support: 800-858-1166
Choice Merchant Solutions
Customer Service / Technical Support: 800-539-9116
Elavon
Customer Service / Technical Support: 800-819-6019 x1
Elavon - Activation: 866-451-4007 x4
Electronic Merchant Systems
Client Services: 800-615-1330
Group ISO
During regular business hours (M-F 10:00am - 9:00pm) - 800-410-4476
After hours: 800-228-0210
Maverick BankCard
Customer Service / Technical Support: 800-464-9777
NetPay BankCard
Customer Service / Technical Support: 800-366-1841
Signature Card Services
Regular Business Hours (M-F 10:30AM - 9:00PM EST): 800-631-3072
After Hours:
If your MID starts with "4":
Customer Service / Technical Support: 800-228-0210
Voice Authorization: 800-228-1122
If your MID starts with "8":
Customer Service / Technical Support 800-622-2315
Voice Authorization: 800-944-1111
Switch Commerce / Sage
877-550-1310
Total Merchant Services (USA)
888-848-6825
Total Merchant Services (CA)
855-839-7280
Volt Merchant Solutions
Customer Service / Technical Support: 877-232-8503
Operator
If you do not know who is your merchant account provider please call our operator or email our support team to locate your account and direct you to the right phone number to call.
Diall 855-891-2600, EXT 0.
Email: info@MagicPay.net - make sure your business name is in the subject line.
MagicPay Payment Gateway
For training, billing and basic gateway questions: 855-891-2600 EXT 3.
For integration and higher level technical support: 800-617-4850.
Forgot Your Password?
Call either number above, or, for after hours, please send an email to info@MagicPay.net and one of our representatives will reset your password and send you a new password creation link.
In your email please include your name, business name, username for gateway and phone number.
Authorize.Net
866-682-4131
eProcessing Network
800-971-0997
USAePay
866-872-3729
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