Island Survey – St John

Let us know your most favorite spot on the island based on the category, so we could show them your appreciation and send them the St John 2020 MagicPay Retailer Award.




    Only one submission per IP address would be accepted. Duplicate submissions from same IP address would be deleted and disregarded.

    If you’ve found a mistake in our survey, a restaurant or grocery store that is missing or permanently closed, please let us know at award@magicpay.net

    The below will serve as a disclaimer for the St John 2020 MagicPay Retaliler Award survey. We want to be honest and transparent with you, please read this document carefully. If you have any concerns/questions, please send an email to award@magicpay.net.

    Disclaimer

    By clicking ‘Submit’ on the survey you agree to the following clauses:
    You consent that your answers will be used for statistical purposes to define user groups for the St John 2020 MagicPay Retailer Award and to further develop the services we provide. We want you to know that we will make all data anonymous when analyzing it – this means that you will not be identified.

    Data usage
    The data will be used as a group for statistical purposes and will not be point to a single person.
    We will collect your IP address for monitoring duplicates, your IP address would not be shared with anyone. We will not collect your name or any other identifiable information.

    Results will be posted by November 2020.

    We’d love to hear from you

    Let's talk

    Contact Info

    Customer Service Phone Directory

    Hours of Operation:
    24/7 Customer Service
    Sales:
    Sunday – Thursday: 24 Hrs
    Friday: Closing at 4:00 PM EST
    Saturday: Closed

    Where Should I Call for Service?

    Using the short questionnaire below, you will find the correct phone number to call for assistance.

    For sales, upgrades or additional services please call 855-891-2600 ext 1.

    Or email us at info@MagicPay.net

    Or, click here to fill out our contact form and one of our representatives will contact you within 24 hours.

    BankCard USA Customer Service / Technical Support

    During regular business hours (M-F 10:00AM-8:00PM EST) - 800-589-8200

    After hours:

    First Data (MID starts with 4195) please call 888-339-0674.

    FDR (MID starts with 5349) please call 866-597-5721.

    TSYS (MID starts with 8867) please call 800-552-8227.

    Blackstone

    Customer Service / Technical Support: 305-718-6520 or 305-639-9590

    Clover Support (VI & PR): 844-864-5449

    Clover Support (US): 855-853-8340

    First Data Support: 800-858-1166

    Choice Merchant Solutions

    Customer Service / Technical Support: 800-539-9116

    Elavon

    Customer Service / Technical Support: 800-819-6019 x1

    Elavon - Activation: 866-451-4007 x4

    Electronic Merchant Systems

    Client Services: 800-615-1330

    Group ISO

    During regular business hours (M-F 10:00am - 9:00pm) - 800-410-4476

    After hours: 800-228-0210

    Maverick BankCard

    Customer Service / Technical Support: 800-464-9777

    NetPay BankCard

    Customer Service / Technical Support: 800-366-1841

    Signature Card Services

    Regular Business Hours (M-F 10:30AM - 9:00PM EST): 800-631-3072 

    After Hours:

    If your MID starts with "4":

    Customer Service / Technical Support: 800-228-0210

    Voice Authorization: 800-228-1122

    If your MID starts with "8":

    Customer Service / Technical Support 800-622-2315

    Voice Authorization: 800-944-1111

    Switch Commerce / Sage

    877-550-1310

    Total Merchant Services (USA)

    888-848-6825

    Total Merchant Services (CA)

    855-839-7280

    Volt Merchant Solutions

    Customer Service / Technical Support: 877-232-8503

    Operator

    If you do not know who is your merchant account provider please call our operator or email our support team to locate your account and direct you to the right phone number to call.

    Diall 855-891-2600, EXT 0.

    Email: info@MagicPay.net - make sure your business name is in the subject line.

    MagicPay Payment Gateway

    For training, billing and basic gateway questions: 855-891-2600 EXT 3.

    For integration and higher level technical support: 800-617-4850.

    Forgot Your Password?

    Call either number above, or, for after hours, please send an email to info@MagicPay.net and one of our representatives will reset your password and send you a new password creation link.

    In your email please include your name, business name, username for gateway and phone number.

    Authorize.Net

    866-682-4131

    eProcessing Network

    800-971-0997

    USAePay

    866-872-3729

    Contact us