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Once we have all required documents on hand, it would take 24-48 hours to approve your account. Once approved, it would take 1-2 business days to setup your system and then we would ship the system. We use UPS Ground…
Merchant support hours for payment processing is 24/7. For point-of-sale support, it is Monday – Friday, 9:00AM – 6:00PM EST.
Pricing for kitchen printers varies between $299 – $499 per device. Depending on the functionality required from the merchant. In many cases MagicPay is able to give the kitchen printer for free, depending on the situation.
Since the equipment is given for free, and it is our intention for you to use it, every POS system comes with warranty on all the equipment.

MagicPay Merchant Services, LLC. ® 2026

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Contact Info

Customer Service Phone Directory

Hours of Operation:
24/7 Customer Service
Sales:
Sunday – Thursday: 24 Hrs
Friday: Closing at 4:00 PM EST
Saturday: Closed

Where Should I Call for Service?

Using the short questionnaire below, you will find the correct phone number to call for assistance.

For sales, upgrades or additional services please call 855-891-2600 ext 1.

Or email us at info@MagicPay.net

Or, click here to fill out our contact form and one of our representatives will contact you within 24 hours.

BankCard USA Customer Service / Technical Support

During regular business hours (M-F 10:00AM-8:00PM EST) - 800-589-8200

After hours:

First Data (MID starts with 4195) please call 888-339-0674.

FDR (MID starts with 5349) please call 866-597-5721.

TSYS (MID starts with 8867) please call 800-552-8227.

Blackstone

Customer Service / Technical Support: 305-718-6520 or 305-639-9590

Clover Support (VI & PR): 844-864-5449

Clover Support (US): 855-853-8340

First Data Support: 800-858-1166

Choice Merchant Solutions

Customer Service / Technical Support: 800-539-9116

Elavon

Customer Service / Technical Support: 800-819-6019 x1

Elavon - Activation: 866-451-4007 x4

Electronic Merchant Systems

Client Services: 800-615-1330

Group ISO

During regular business hours (M-F 10:00am - 9:00pm) - 800-410-4476

After hours: 800-228-0210

Maverick BankCard

Customer Service / Technical Support: 800-464-9777

NetPay BankCard

Customer Service / Technical Support: 800-366-1841

Signature Card Services

Regular Business Hours (M-F 10:30AM - 9:00PM EST): 800-631-3072 

After Hours:

If your MID starts with "4":

Customer Service / Technical Support: 800-228-0210

Voice Authorization: 800-228-1122

If your MID starts with "8":

Customer Service / Technical Support 800-622-2315

Voice Authorization: 800-944-1111

Switch Commerce / Sage

877-550-1310

Total Merchant Services (USA)

888-848-6825

Total Merchant Services (CA)

855-839-7280

Volt Merchant Solutions

Customer Service / Technical Support: 877-232-8503

Operator

If you do not know who is your merchant account provider please call our operator or email our support team to locate your account and direct you to the right phone number to call.

Diall 855-891-2600, EXT 0.

Email: info@MagicPay.net - make sure your business name is in the subject line.

MagicPay Payment Gateway

For training, billing and basic gateway questions: 855-891-2600 EXT 3.

For integration and higher level technical support: 800-617-4850.

Forgot Your Password?

Call either number above, or, for after hours, please send an email to info@MagicPay.net and one of our representatives will reset your password and send you a new password creation link.

In your email please include your name, business name, username for gateway and phone number.

Authorize.Net

866-682-4131

eProcessing Network

800-971-0997

USAePay

866-872-3729

Contact us