Can I process a credit card if I have no cell reception?
Yes. By using MagicPay Starter or Premier you will be able to accept credit cards even if you do not have cell reception using our offline processing feature. Once you have completed the transaction the credit card details will be…
Can I setup multiple devices under the same account?
Yes. With MagicPay Premier you will be able to setup multiple devices as multiple terminals under the same account and track the performance of each terminal on our online merchant portal. For help with setting up your account to multiple devices…
What is the customer service number for MagicPay Smart and Premier?
MagicPay offers an outstanding customer support line. MagicPay Premier customers may call the Payment Jack customer service line at 888-368-1725. For all other issues please call 855-891-2600.
Is there an early termination fee for MagicPay Smart & Premier?
MagicPay Premier is operated via the Payment Jack app and there is no early termination fee for Payment Jack merchant accounts. You can close your account at any time without penalty.
Does MagicPay have online reporting available?
Yes, MagicPay does have a merchant portal with extensive transaction reporting. To access the merchant portal please select your merchant plan: MagicPay Starter MagicPay Premier MagicPay Pro To obtain access to the following sites you’ll need to have a MagicPay account which you can…
Are there any transaction or monthly volume limits?
We don’t have limits like some of our competitors do. When you sign up for an account you establish your own limits for monthly sales and transaction amounts. As long as the numbers you provide are reasonable they will typically…
Are there any PCI compliance fees?
With a MagicPay Flat account there are no PCI compliance fees charged to the merchant.